Assessing the effectiveness of organisations: what now constitutes good performance?
21 November 2013
Meeting time: 17.00 – 20.00
Much of our recent focus has been on the constituents of executive pay. For our November meeting, we looked more closely at what constitutes effective organisational performance. Our meeting reported on and considered the latest thinking and its implications.
We returned to the issue of corporate performance that we last examined prior to the recession and asked whether recent experiences, the outlook for coming years and the drivers of future change altered the ways in which organisational performance is viewed? If not, should they?
For many years organisations have been under pressure - from shareholders and analysts - to produce high level growth rates, both in profit lines and asset bases. Often the pursuit of such growth has destroyed value.
We discussed the most appropriate financial and non-financial indicators of organisational success, how we assess whether performance is sustainable over the longer-term and how to best measure ‘human capital’.
A supporting research report was issued to all members prior to the meeting, developed by David Creelman and Andrew Lambert. A copy of the report can be viewed here.